A note for you: By creating an account or using okyk's services, you consent to this privacy policy. If you have any questions, please reach out to our support team.
SSL encryption
All your data is protected by 256-bit SSL encryption. It is completely impossible for any data to be exposed during transfer.
Never Sold to Third Parties
Okyk never sells your personal data to advertisers or third parties.
In your control
You can view, correct, or request deletion of your data at any time.
Secure Data Storage
Our servers comply with international security standards and undergo regular security audits.
Limited Access
Only authorized staff can access your data when necessary, and this is strictly monitored.
Rapid Incident Reporting
In the event of a security incident, okyk will promptly notify affected players and take the necessary steps to address it.
1. Introduction
Okyk is a world-class online gaming platform built specifically for players in Bangladesh and South Asia. We believe the foundation of a great gaming experience is trust — and a key part of that trust is protecting your privacy.
This privacy policy explains what personal data okyk collects, how it is used, when it may be shared, and what rights you have. This policy applies to our website, mobile app, and all services we offer.
Okyk's privacy policy is built in accordance with international data protection standards. We continuously strengthen our security measures so you can enjoy your time on okyk with complete peace of mind.
2. What Information We Collect
Okyk only collects the information needed to deliver our services, ensure security, and meet legal obligations. We do not hold any data beyond what is necessary.
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identification Information | Name, date of birth, national ID | Identity Verification & Age Confirmation |
| Contact Information | Email address, phone number | Account communications and security notifications |
| Financial information | Payment methods, transaction history | Deposit and withdrawal processing |
| Device and log data | IP address, browser, operating system | Fraud prevention and security |
| Gameplay data | Game history, bet amounts | Responsible Gaming Monitoring |
When you contact okyk support, details of that interaction may also be recorded. This helps us deliver better service in the future and assists in resolving any disputes.
3. How Your Information Is Used
Okyk uses collected data exclusively for specific, legitimate purposes. We never share your information with third parties for advertising.
- Account management: To create, verify, and maintain your account.
- Transaction Processing: To process deposits and withdrawals securely.
- Security: To prevent fraud, money laundering, and unauthorized access.
- Customer service: To resolve your questions and complaints promptly.
- Responsible Gaming: To identify unusual gaming patterns and provide timely support.
- Legal obligations: To meet regulatory authority requirements.
- Service Improvement: To improve okyk's games and overall experience.
Good News: Your data is never shared with advertising networks or third-party marketing firms.
4. When Information May Be Shared
Okyk does not generally share your data. However, it may be shared in the following limited circumstances:
- Service Providers: With trusted partners such as payment gateways, identity verification agencies, and cloud service providers — only the information necessary to complete the task.
- Legal obligations: In response to a court order or a valid request from a regulatory authority.
- Fraud prevention: To law enforcement agencies assisting with active investigations.
- Business Changes: In the event of an ownership change or merger, the new owner will be bound by the same privacy policy.
For any information shared with third parties, we enforce strict contractual agreements. They may only use the data for specified purposes and are not permitted to transfer it elsewhere.
5. Cookies & Tracking Technologies
Okyk uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
The cookies we use:
- Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
- Functional cookies: To remember your preferences, such as language and theme.
- Analytics Cookies: To understand which pages are used most — completely anonymously.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
6. Data Protection Measures
Okyk applies the highest industry security standards to safeguard your privacy. Our security framework operates on multiple layers:
- 256-bit SSL/TLS encryption for all data transfers.
- AES-256 encryption for stored data.
- Two-Factor Authentication (2FA) support.
- 24/7 security monitoring and alert system.
- Regular third-party security audits and penetration testing.
- Strict data access policies and training for all staff.
Keep in mind, though, that no one can guarantee 100% security on the internet. That's why keeping your password strong and not sharing it with anyone is ultimately your own responsibility.
7. Your Rights
Okyk respects your rights over your personal data. You are entitled to the following rights:
Right to Access
You can find out what information okyk holds about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You can request deletion of your data under specific conditions.
Right to Restrict Processing
You can request that data processing be restricted in certain cases.
Right to Data Portability
You can request a copy of your data in a standard, portable format.
Right to object
You can object to the use of your data for specific purposes.
To exercise any of these rights, contact okyk support. We typically respond within 30 days. In some cases, legal obligations may prevent us from fulfilling certain requests.
8. How Long We Retain Your Data
Okyk retains your data only for as long as necessary to provide our services. Even after account closure, certain information may be kept for a defined period to meet legal and regulatory requirements. In general:
- Account data: up to 5 years after account closure.
- Financial transaction records: up to 7 years as required by law.
- Support conversations: 2 years after resolution.
- Logs & security data: up to 1 year.
After the retention period, your data is securely destroyed or anonymized so that no one can identify you afterwards.
9. Data of Minors
Okyk strictly refrains from serving anyone under the age of 18. We do not knowingly collect data from minors. If we discover that a minor's information has been collected inadvertently, the account will be immediately closed and the data deleted.
If you believe a minor is using okyk, please contact our support team. We will take prompt action.
10. Policy Changes
Okyk may update this privacy policy from time to time. For significant changes, we will notify you via your registered email or through a notice on the platform. Continued use of our services after any changes constitutes your acceptance of the updated policy.
The date of the latest update is always shown at the top of this page. We recommend checking back occasionally to stay informed.
Have more questions? Our FAQ Page Browse the page or reach out to our support team directly. We're always here for you.